Gabriel Assaf Roscia

As an Accounts Receivable Coordinator, I manage and oversee the full accounts receivable cycle, including invoicing, payment processing, collections, and reconciliation. I am also responsible for replying client's concerns regarding invoice product, period, amount to be paid, verify invoice contact regarding the opportunity status, whenever is needed escalate with account executive and opportunity owner We have to maintain weekly updates on the open items (payments / invoices) thru D365 - operation dynamics (ERP, CRM), PFIN (ERP), and manage customer data and interactions across sales, service, marketing, and commerce thru Salesforce (CRM) while monitoring outstanding balances and proactively follow up with clients to ensure timely payment. It is part of our job to prepare, analyze, and maintain accurate aging reports, cash flow forecasts, and AR metrics; and reconcile accounts receivable ledger to ensure all payments are properly posted and discrepancies are resolved promptly. To a better workflow we have to collaborate with sales, operations, and customer service teams to address billing inquiries and resolve client disputes, and implement and maintain internal controls and procedures to improve efficiency and minimize risk of bad debt