Harshad Shegar

In my role as a Customer Service Representative with Bright Money, a US-based credit-building company, I supported international customers in understanding and utilizing financial products designed to enhance their credit scores and overall economic well-being. My responsibilities included handling queries with empathy, guiding customers through product features, and ensuring they made informed financial decisions. I also actively promoted and advertised the company’s solutions, helping customers recognize the long-term benefits of building healthy credit habits. This experience strengthened my skills in financial communication, problem-solving, and customer engagement, which directly align with the responsibilities of a Financial Wellbeing Advisor.